E-Commerce FAQ

by / Wednesday, 10 September 2014 / Published in E-Commerce FAQs, FAQ


  • What is e-commerce?
    E-Commerce is the exchange of commercial products or services that is done on the internet.
  • What is an e-catalog?
    An E-Catalog is a way to display produts, descriptions, photos, and prices in an easy to navigate, organized fashion on the internet. Most E-Commerce sites with a large amount of products will have an E-Catalog. Changes to an E-Catalog can be made by the user at any time, as opposed to a print catalog. E-Catalogs are usually ordered in categories and groups to make navigation simple.
  • What is a shopping cart?
    A shopping cart is a piece of E-Commerce software that allows users to select multiple items to be purchased eventually. Most of the time, a shopping cart can be saved over long periods of time extending the website visit, for easy viewing upon return. To add products to a shopping cart, an E-Commerce site will have an “Add to Cart” button on products in their E-Catalog. A user can also “View My Cart” to view all the items they have selected during their session.
  • How can I take orders online?
    An E-commerce site will always be integrated with software that can allow orders to be seamlessly placed by the customer. When a customer places an order, the administrator of the E-Commerce site will receive an e-mail with the order and shipping details. Orders can also be viewed on the back end of the site to assure consistency and accuracy. When setting up an E-Commerce site, a bank account or card number will be set up in association with your site to streamline the process.
  • How can I process donations online?
    You can process donations through several different sources- the easiest would be through Paypal. You can also use a payment gateway through Authorize.net for a more advanced option.

  • What is a payment gateway?
    A payment gateway is a software application that authorizes credit card purchases, similar to a POS system in a retail store. It facilitates the transfer of funds between the credit card and the bank of the merchant.
  • What is a payment processor?
    A payment processor is a company that handles credit card transactions for merchant banks. They are often third-party companies and are categorized in 2 types- front end and back-end. During a purchase, the payment processor checks details and verification, and carries out anti-fraud measures.