Technical Support
Fast, Friendly Support You Can Count On
Need a fix or a quick update? Our in-house team responds fast and keeps everything running smoothly, with no overseas outsourcing.
Technical hiccups shouldn’t slow you down or cost a fortune. At Country Fried Creative, we offer reliable support handled by our local team. From website tweaks and hosting help to marketing questions and analytics updates, we’re here when you need it.
When your website or marketing tools aren’t behaving, you need real people with real answers right away.
We don’t outsource your headaches to someone halfway around the world. We handle them ourselves, locally.
Whether it’s a minor update, a security concern, or just a “how do I do this?” question, we’ve got a support package that fits your needs and your budget. You’ll get expert help, quick responses, and confidence that your presence online stays strong.
Hosting Only- $50/month
For DIYERS
- Web hosting with SSL certificate
- Weekly backups (restoration available)
- Access to help desk support ($150+/request)
- Note: No content updates or software upgrades needed
Starter Support- $150/month
Budget-friendly Basics
Includes Hosting Only, plus:
- Access to our help desk for basic web and marketing questions
- Free upgrades to basic add-ons or plugins
- Basic security, form support, Google Analytics help
- Weekly backups and free restores
Deluxe Support — $225/month
Our most popular
All Starter benefits, plus:
- Free WordPress core, plugin, and theme updates (where applicable)
- Up to 5 simple content updates (like address changes, photo swaps, paragraph edits)
- Advanced backups (on- and off-site), caching speed boosts, and firewall protection
- Analytics setup and support, plus yearly site refresh or 15% discount on new design
VIP Support — $300/month
If you want it all
All Deluxe benefits, plus:
- Full analytics dashboard access
- DNS monitoring & management for enhanced site security
- Up to 10 simple updates plus 1 complex change (new pages, forms, galleries, etc.)
- Fast-track support when you need help — no waiting around!
A word from our clients:
The team at CFC is second to none. From their friendly staff, their creative process and stunning products, they are my go to for any digital marketing needs. I’m so grateful for them!
I enjoyed every aspect of working with CFC and would recommend them to anyone in need of taking their online presence to the next level.
Country Fried Creative has been the webmaster for the PTC Running Club pretty much since they started. CFC is always responsive to requests for updates to our website and does so in a most timely manner. I highly recommend their services!
Our Process
Choose Plan
Pick the package that matches your needs.
SET UP
We handle hosting, backups, updates, and tools.
You Get Support
Shoot us an email or request help via the helpdesk.
We Act Fast
From small tweaks to site issues, our team is on it.
You’re a great fit for our support services if you’re:
- A small-to-mid-size business or busy marketing team needing fast help
- In need of your own web department, but don't have the staff - we can be your staff.
- Frustrated with slow, unresponsive agencies or confusing support portals
- Looking for clear communication, in plain English
- Ready for reliable, local support without the corporate layers
Why work with us?
We're Responsive
When you need us, you’ll hear back fast. No waiting on hold for days. Just accessible, locally based support with clear communication and dependable response times.
We're experienced
We have over 50 years of combined website design and development experience to tackle any web problem you may have.
Packages that respect your budget
Choose what you need. Nothing more, nothing less.
We work in-house, locally
No outsourcing. You work directly with our team here in Georgia.
If You Need Support Right Now or Want to Plan Ahead,
Let us handle the tech so you can focus on what you do best.