Frequently Asked Questions
Check out the most common questions we get asked by business owners.
If you have any additional questions that are not covered in the FAQ’s, please contact us!
WHAT IS DIGITAL MARKETING? AND WHY SHOULD I CARE ABOUT IT?
Technology improves every day, and your company’s marketing must grow with it to reach people. Digital marketing would allow your company to reach more customers for a lower cost than traditional marketing strategies. And, because of recent data analysis improvements, your advertisements are able to reach specific target markets, and the effectiveness of your marketing can be accurately measured.
HOW OFTEN DO WE MANAGE SITE UPDATES?
Any update can potentially break a website, so we prefer to wait until updates are vetted before installing them. It is truly impossible to keep every site 100% up to date. To address this, we make an update schedule and update sites as promptly as possible.
DO YOU PROVIDE PHOTOGRAPHY SERVICES?
If a custom photoshoot is not in your budget, we have access to a library of stock photos that are cleared for commercial use and we can select the perfect images to tell your story.
DO YOU PROVIDE VIDEOGRAPHY SERVICES?
We also can edit existing video clips to turn them into something cohesive.
WEBSITE CONTENT: CAN CFC CREATE CONTENT FOR ME?
While generally we ask clients to supply us with content, we are capable of creating content if needed. We can hire videographers, photographers, voice actors, etc, and create graphics and writing to meet your needs. However, when we can get content from a client, it helps our strategy in connecting with your target audience faster and more effectively.
Please be aware that content creation comes at a cost, and we do not provide content for our Country Fried Express projects, only organize and style the content given to us.
WHAT KIND OF CONTENT DO I NEED TO PROVIDE FOR SOCIAL MEDIA?
EMAIL HOSTING: WHAT WE RECOMMEND AND WHAT WE CAN/CAN'T DO
We don’t host ourselves because email service providers like Gmail and Yahoo rarely allow emails to reach inboxes when sent from small email hosts. This is due to the hard-core validation requirements put in place to protect users from spammers. This validation process for small hosts is incredibly difficult due to having a small reputation.
We aren’t able to do email hosting, but we DO manage email newsletters and do email marketing. This includes constant contact with customers, branded templates, scheduled emails, contact list management, and more!
HOW TO BEST CONTACT CFC FOR HELP
For current clients: You can access our Helpdesk at any time by emailing, firstname.lastname@example.org. All of our employees have access to the Helpdesk so that the right person with the right set of skills will be able to meet your needs.
For prospective clients: Send us a message under the “Contact Us” bar on our website, or email us at email@example.com
HOW DO I ADJUST BASECAMP NOTIFICATIONS?
- Go to your profile picture in the upper right corner
- Click the blue underscored “change my notifications settings” link
- Edit your preferences and click save
- Open the Basecamp app, and press the “Me” button in the bottom right corner
- Press the blue settings icon in the upper left corner
- Press “notification settings”
- Edit your preferences and click “save” in the upper right corner
HOW DO I GET MORE ENGAGEMENT ON SOCIAL MEDIA?
We also would recommend hosting giveaways and running ad campaigns to boost your presence and gain more followers.
ANY OTHER QUESTIONS?
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